We are looking for a ''Complaint Assistant'' for our global business partner operating in the pharmacy industry and located in Uskudar.
Coordinating all product complaints for Turkiye received externally and internally,
Controlling compliances with the local and global policies and applicable Quality agreements with external parties,
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Reporting closing of all product complaints on time,
Being coordinated with external partner of product complaint sample shipment for product quality investigation,
Maintaining the complaint files as proper record retention rules are followed,
Assisting to the preparation of audits and inspections,
Create statistical analysis of product complaint trends,
Providing reports for Self-Assessment Quality Check,
Reconciliation with pharmacovigilance for complaints regarding adverse events.
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We are looking for a ''Complaint Assistant'' for our global business partner operating in the pharmacy industry and located in Uskudar.
Coordinating all product complaints for Turkiye received externally and internally,
Controlling compliances with the local and global policies and applicable Quality agreements with external parties,
Reporting closing of all product complaints on time,
Being coordinated with external partner of product complaint sample shipment for product quality investigation,
Maintaining the complaint files as proper record retention rules are followed,
Assisting to the preparation of audits and inspections,
Create statistical analysis of product complaint trends,
Providing reports for Self-Assessment Quality Check,
Reconciliation with pharmacovigilance for complaints regarding adverse events.