We are looking for a "Technical Service Team Leader" for our client, a company operating in the medical device sector in Ankara.
Manage and organize the processes of the Technical Service team.
Actively participate in post-sales processes, including the transfer, transportation, installation, training, and inspection of our devices.
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Provide technical support services for malfunctioning medical devices on-site or at the office by carrying out maintenance and repair processes.
Maintain continuous written and verbal communication with our overseas technical service center and receive instant support when necessary for device malfunctions.
Inform the institution and sales team about the repair processes of malfunctioning devices.
Regularly visit the existing customer portfolio to provide the necessary technical support.
Complete all domestic and international reporting related to technical service processes without any omissions.
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We are looking for a "Technical Service Team Leader" for our client, a company operating in the medical device sector in Ankara.
Manage and organize the processes of the Technical Service team.
Actively participate in post-sales processes, including the transfer, transportation, installation, training, and inspection of our devices.
Provide technical support services for malfunctioning medical devices on-site or at the office by carrying out maintenance and repair processes.
Maintain continuous written and verbal communication with our overseas technical service center and receive instant support when necessary for device malfunctions.
Inform the institution and sales team about the repair processes of malfunctioning devices.
Regularly visit the existing customer portfolio to provide the necessary technical support.
Complete all domestic and international reporting related to technical service processes without any omissions.